Responsible Gaming at l88

Our Commitment to Safe Play

At l88, we take responsible gaming seriously. Our platform is designed exclusively for adults aged 21 and above. Gambling can be an enjoyable pastime, but it is important to recognise that it carries real financial risk. We encourage all players on our Bangladesh platform to gamble only with money they can afford to lose, and never to chase losses or use gambling as a source of income.

We provide a range of practical tools — deposit limits, session time-outs, and self-exclusion — so that every player can tailor their experience to stay within healthy boundaries. These tools are available through your account settings and our support team can assist you in activating any of them at any time.

How to Set Up Self-Exclusion

Self-exclusion is one of the most effective ways to take a meaningful break from gambling. At l88, this feature allows you to voluntarily suspend your account for a chosen duration. Once activated, you will not be able to log in, place bets, or make deposits for the entire exclusion period.

To activate self-exclusion on l88, follow these steps:

1. Log in to your l88 account and navigate to your Account Settings.
2. Select the 'Responsible Gaming' or 'Player Protection' section from the menu.
3. Choose 'Self-Exclusion' and select the duration: 30 days, 90 days, 180 days, or permanent.
4. Confirm your request. Our support team will process it within 24 hours and send an email confirmation.

Deposit Limits and Session Controls

Managing how much you spend and how long you play are two of the most important habits for responsible gaming. l88 provides flexible controls you can adjust at any time directly from your account dashboard.

Daily Deposit Limit

Set the maximum amount you can deposit in a single day via bKash, Nagad, or Rocket. Once the limit is reached, no further deposits are accepted until midnight resets the counter. We recommend setting this to a figure you are genuinely comfortable losing.

Weekly and Monthly Limits

For players who prefer a broader view of their spending, weekly and monthly deposit limits provide a useful safety net. These limits are ideal for players who may not hit a daily cap but benefit from knowing there is an upper ceiling over a longer period.

Session Time Limits

You can set a maximum session length so the platform automatically logs you out after a specified time. This helps prevent long, unplanned gaming sessions that can lead to impulsive decisions. Session reminders every 30, 60, or 90 minutes are also available.

Recognising the Warning Signs

Problem gambling can affect anyone. The following warning signs may indicate that gambling has stopped being a form of entertainment and has become a concern worth addressing:

• ⚠️Spending more money or time on gambling than you originally intended.
• ⚠️Feeling anxious, irritable, or restless when you are not gambling.
• ⚠️Borrowing money or selling possessions to fund gambling.
• ⚠️Lying to family or friends about how much you gamble or have lost.
• ⚠️Chasing losses by placing more bets to try to win back money you have lost.
• ⚠️Neglecting work, studies, relationships, or daily responsibilities due to gambling.

Protecting Minors

l88 strictly prohibits any person under the age of 21 from registering, depositing, or participating in any gambling activity on our platform. This is a firm and non-negotiable policy. We verify age during the KYC process and any account found to belong to an underage user will be immediately closed and all funds returned.

If you share a device with younger family members, we recommend taking the following precautions:

• Always log out completely after your gaming session ends.
• Never save your l88 login password on shared devices.
• Use parental controls on your mobile device to prevent unauthorised access to gambling apps and websites.

Get Help and Support

You are never alone. If gambling has become a problem for you or someone you know, our dedicated support team at l88 is available to assist. Whether you need to activate a self-exclusion, discuss your account activity, or simply want to talk, reach out to us directly. We treat every inquiry with complete confidentiality and respect.

We also encourage players who feel they need additional professional help to seek guidance from counselling and mental health support services in Bangladesh. Taking the step to seek help is a sign of strength, not weakness.